Shipping costs will be automatically calculated and options will be present when viewing your cart and at Checkout.
Orders containing fabric and/or other items will be shipped as a parcel by weight via Australia Post from Applecross, Western Australia. We aim to ship your order within 24 to 48 hours of receiving. Please allow 2 to 7 business days for delivery within Australia, depending on your location. We offer Express shipping option should you require your item sooner.
SewMondo will only charge you the cost of shipping and if we can send an item by Letter (e.g. a pattern) you will be refunded any extra shipping paid. At times, we may also be able to send small amounts of fabric by Letter and you will be notified by email if you are eligible for a refund.
All orders sent by parcel will receive a tracking number.
If you would like your parcel delivered to you quicker by Australia Post, you can select express shipping as an option. Please note, selecting Express Post does not mean your order will be processed above other orders. However, if you do require your order by a certain date, please indicate this in the customer notes and we will try our best to accommodate these requests.
Customers who live in metro Western Australia can pick up orders from:
- Ardross; or
- Monday to Friday (during business hours) in Bibra Lake.
An address will be provided following receipt of your order. Please indicate preferred times in the comments at Checkout and we will endeavour to accommodate a suitable time for you.
Please allow our standard processing time of 24 hours to put together your order and have it ready for you in your preferred location for collection. We will advise you when your order is ready for pickup.
- Australian customers: free shipping for orders over $150 (after discounts).
- Eligible International customers: free shipping for orders over $250 (after discounts).
Please note, for International customers, we reserve the right to select the most economical and safest route. If the system doesn’t allow you to process your order, this is because we do not ship to your location.
Free shipping will be automatically calculated at Checkout.
We offer international shipping to a limited number of countries. You can check the shipping estimator when you view your cart to see if your country is included.
PATTERNS: As our system can not calculate postage for orders sent by letter, you will receive a PayPal invoice for the additional postage amount. You reserve the right to not accept the postage amount and we will refund your order accordingly should you not wish to proceed with the order.
Orders are shipped via Australia Post International shipping and tracking. Shipping is calculated by weight and is provided at Checkout. We reserve the right to adjust the amount of postage if for some reason the postage has been calculated incorrectly.
It is important to check the conditions of any duties applicable to your country prior to placing your order. Please allow 5 to 15 business days to receive your order.
However we reserve the right to adjust the amount of postage if for some reason the postage has been calculated incorrectly. We can not accept International Money transfers due to Bank fees deducted from proceeds. Please only use the credit card option for payment when checking out. Important note for international orders: Please take care when selecting your order ie order fabric samples first, as we cannot refund postage for returns from overseas.